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AxioTAP™ Customer Service
Understanding our Customers' and Partners' requirements is one of the most important aspects of our business success. Working together to establish the requirements they have from the existing technology they have implemented, the day to day user needs and the future development of the business is the first essential step in delivering the highest quality pre-sales service.
We are committed to provide the highest level of customer service and product quality. During the entire lifetime of our products which come with a standard limited warranty of 3 years, our support centre provides our registered customers and partners with :
- Access to a technical assistance centre via a choice of phone, email or web
- Problem resolution from our professional technical support team
- Personalized access to technical product information
- Email support for new product releases and fixes
Local hardware maintenance is offered by our Certified Partners who keep local hardware spares for replacement of faulty hardware.

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